Contact Lenses
I am writing concerning the care that I have received under Dr. Tom Azman. I have unfortunately been to many optometrists in my life, and I can honestly say that Dr. Azman is the first one that I have seen as an adult that I have enjoyed and have been completely satisfied with. Besides for the state of the art (whatever in the world that means) technologies that he uses in order to help determinate the eye conditions and problems of his patients, I feel that there are two qualities that make Dr. Azman stand high above the rest. The first is his ability to look beyond the basic problems. There are many doctors and optometrists that check for a list of problems. If you don't have one of their problems, then you are OK. Dr. Azman has been willing to look at my problems objectively. "Let's see, what your problem sounds like, and we will work on it until we find the cause". He has been able to say, "This problem I know what the cause it, while this problem I don't. We'll have to work on it, focusing on the symptoms, till we cure it." He has been willing to work with me, instead of forcing me to follow his rules. When my eye was slightly swollen and infected, instead of telling me, "You can't wear contact lenses, you must wear glasses", he offered to work around my problems, and still allow me to wear the contacts that I had become accustomed to.
However, what I really liked about Dr. Azman, and what has prompted me to refer to him to my friends is the care that he shows. He cares about me. Many places that I have been to, I was treated as a patient in a production line. In I went, had my eyes looked through, paid, and was swept out the door. Dr. Azman treated me like a friend, concerned with my problems. This seems to be a big theme on the medical radio commercials, but no, it's not a major theme in the hospitals and offices. (And when they are friendly, you can tell that it is somewhat part of the job, like Mickey Mouse in Disney.) There were times that I was in a hurry, and he told me, "pay later, don't worry about it". He treated me like an individual, and wouldn't rush me through in order to see another patient. He worked with me, and there were many instances that I felt that he was more concerned about my pains and problems than I was.
One last word. I would feel that it is wrong to compliment the qualities of Dr. Azman without also mentioning his staff, whom have been extremely friendly and helpful, and have been overly considerate when ever I was unable to fit his schedule and even when I came late.
Shlomo K.